View Issue Details

IDProjectCategoryView StatusLast Update
0002021T99X171.00 SKB EagleSWpublic2025-01-17 08:31
Reporter(ALTech) Sangmin Choi Assigned To(ALTech) Sangmin Choi Due Date2025-01-03 13:00
PrioritynormalSeveritys4-minorReproducibilityN/A
Status closedResolutionreopened 
Summary0002021: Youtube speed option doesn't work with "Not available on this device" message.
DescriptionYoutube speed option doesn't work with "Not available on this device" message.

Could you please check why speed option can't be enabled?
Is there any condition to enable speed option?
TagsNo tags attached.
Attach Tags

Users monitoring this issue

User List (ALTech) Jong-Hwa JUNG , (ALTech) JunGyu Kim , (ALTech) Wooshin Kang , (ALTech) Younkwang Jung , (Sales) Miya Wang , (SW) Kerwin Chen

Activities

(ALTech) Sangmin Choi

2024-12-30 10:46

developer  

screen01.png (1,100,983 bytes)

(ALTech) Sangmin Choi

2024-12-30 10:47

developer   ~0017221

Hello, Kinbay,

Could you please check this ticket?

Thank you.
Sangmin Choi.

(SW) Kinbay Wu

2025-01-02 15:28

developer   ~0017227

Hi Sangmin

You can post the question to the YouTube Help Community.
https://support.google.com/youtube/community?hl=en&help_center_link=CJqBxQUSEEdldCBDcmVhdG9yIFRpcHM&sjid=9862420245840931228-AP&authuser=1

BR,
Kinbay

(ALTech) Sangmin Choi

2025-01-02 15:50

developer   ~0017228

Hello, Kinbay,

Other vendor reported that Youtube speed option is related with audio codec supported by target device.
I expected such kind of answer.

I will close this ticket.

Sangmin Choi.

(ALTech) Sangmin Choi

2025-01-13 13:46

developer   ~0017248

Hello, Kinbay,

Amlogic FAE told me that "Youtube speed function need enable by google as the white list".
It's not the issue I can ask to YouTube Help Community.

Could you please check it with 3PL?

Thank you.
Sangmin Choi.

(SW) Kinbay Wu

2025-01-13 16:33

developer   ~0017250

Hi Sangmin

After checking with 3PL.
We need to use the project tracker to create a ticket to Google.
I already requested 3PL and am waiting for their feedback.

BR,
Kinbay

(SW) Kinbay Wu

2025-01-16 17:47

developer   ~0017262

Hi Sangmin

The Google feedback that the feature is available for the devices launched >= 2022 and Android version >=12.

BR,
Kinbay
image.png (86,834 bytes)   
image.png (86,834 bytes)   

(ALTech) Sangmin Choi

2025-01-17 08:31

developer   ~0017263

Hello, Kinbay,

Okay, I got it.
Thank you!

Best Regards,
Sangmin Choi.

Issue History

Date Modified Username Field Change
2024-12-30 10:46 (ALTech) Sangmin Choi New Issue
2024-12-30 10:46 (ALTech) Sangmin Choi Status new => assigned
2024-12-30 10:46 (ALTech) Sangmin Choi Assigned To => (SW) Kinbay Wu
2024-12-30 10:46 (ALTech) Sangmin Choi File Added: screen01.png
2024-12-30 10:46 (ALTech) Sangmin Choi Issue Monitored: (SW) Kerwin Chen
2024-12-30 10:47 (ALTech) Sangmin Choi Issue Monitored: (Sales) Miya Wang
2024-12-30 10:47 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Wooshin Kang
2024-12-30 10:47 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Younkwang Jung
2024-12-30 10:47 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Jong-Hwa JUNG
2024-12-30 10:47 (ALTech) Sangmin Choi Issue Monitored: (ALTech) JunGyu Kim
2024-12-30 10:47 (ALTech) Sangmin Choi Note Added: 0017221
2025-01-02 15:28 (SW) Kinbay Wu Note Added: 0017227
2025-01-02 15:50 (ALTech) Sangmin Choi Note Added: 0017228
2025-01-02 15:50 (ALTech) Sangmin Choi Assigned To (SW) Kinbay Wu => (ALTech) Sangmin Choi
2025-01-02 15:50 (ALTech) Sangmin Choi Status assigned => closed
2025-01-02 15:50 (ALTech) Sangmin Choi Resolution open => not a bug
2025-01-13 13:45 (ALTech) Sangmin Choi Assigned To (ALTech) Sangmin Choi => (SW) Kinbay Wu
2025-01-13 13:45 (ALTech) Sangmin Choi Status closed => feedback
2025-01-13 13:45 (ALTech) Sangmin Choi Resolution not a bug => reopened
2025-01-13 13:46 (ALTech) Sangmin Choi Note Added: 0017248
2025-01-13 13:46 (ALTech) Sangmin Choi Status feedback => assigned
2025-01-13 16:33 (SW) Kinbay Wu Note Added: 0017250
2025-01-16 17:47 (SW) Kinbay Wu Note Added: 0017262
2025-01-16 17:47 (SW) Kinbay Wu File Added: image.png
2025-01-17 08:31 (ALTech) Sangmin Choi Note Added: 0017263
2025-01-17 08:31 (ALTech) Sangmin Choi Assigned To (SW) Kinbay Wu => (ALTech) Sangmin Choi
2025-01-17 08:31 (ALTech) Sangmin Choi Status assigned => closed